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Useful information
Post and telecommunications PDF Print E-mail
Postal stamps can be purchased in postal offices or at kiosks.
Most post offices are open throughout the day, only in the morning on Saturdays, and are closed on Sundays.

Working hours are extended during the summer time in many post offices.

Public telephones can be used only with phone cards, which can be purchased at post offices, kiosks, hotels and tourist resorts.
Payment, currency and tax returns PDF Print E-mail
Information on methods of payment, currency, tax returns, banks and customs:


Kuna (1 Kuna = 100 Lipa).
Coins: 1, 2, 5, 10, 20, 50 Lipa, and 1, 2, 5 and 25 Kuna
Banknotes: 10, 20, 50, 100, 200, 500 and 1,000 Kuna

Payment can be made only in Kuna, and foreign currency can be exchanged at banks, exchange offices, postal offices and most tourist agencies, hotels and camps.

Banks are open all day from Monday to Friday, during mornings on Saturdays, and closed on Sundays. There are numerous ATM machines located all over the city.

Credit cards: most hotels, restaurants and shops accept credit cards (American Express, Diners Club, Eurocard/Mastercard, Visa, Sport Card International).

Custom regulations: Croatian Customs regulations are in line with standard European Union countries.
Foreign currency can be carried in and out freely; national currency up to 15,000 kuna. Expensive professional and technical equipment must be reported at the border.

Dogs and cats accompanied by their owner must have an International Certificate from an official veterinarian stating that at least 15 days have passed since receiving a rabies vaccination, not older  than six months.

Tax refunds for foreigners can be done with a validated Tax Cheque receipt for purchased goods valued at over 500 kuna upon leaving the country.

Croatian Customs Office
Tel: 01 6102 333

Tax refunds for foreigners:
Tourists making purchases in Croatia (apart from petroleum derivatives) which exceed 500 Kuna per receipt may claim a VAT tax return ("PDV").

At point of purchase, the sales person will provide a PDV-P form on request, which should be filled out and stamped on the spot. On leaving Croatia, the receipt must be verified and stamped by the Croatian Customs service. A PDV refund in Kuna can be obtained within six months, either at the same shop where the goods were purchased (in which case the tax is refunded immediately), or by posting the verified receipt back to the shop, together with the account number into which the refund should be paid. In this case, the tax refund is dealt with within 15 days of receipt of the claim.
Useful informations PDF Print E-mail
Voltage: 220V, frequency 50HZ

Tap water is potable throughout Croatia.

The telephone code for Croatia is +385.

Time zone:
GMT plus one hour in winter and GMT plus two in summer.

Travel documentation:
Passport or some other internationally recognised identification document. Tourists may remain in Croatia for up to three months.

For more information:
Diplomatic consulates of the Republic of Croatia abroad or the Ministry of Foreign Affairs of the Republic of Croatia.
Tel. 01 4569 964

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